How do I set up my profile properly?

Add your languages, preferred shift, device, and availability so businesses can match you to the right gigs.

Why did a shift close before I applied?

Gigs fill on a first-come basis. Applying early in the week gives you the best shot at your preferred hours.

When should I set up my payout method?

Before your first shift. Choose M-Pesa or Airtel Money in your profile so your Friday payout goes to the right place.

New agent walkthrough

From Sign-Up to Your First Friday Payout

What to do in your first week to make sure that first payout actually happens.

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Set up your profile properly

Add your languages, preferred shift (day or night), device, and availability. Businesses filter for these when posting gigs — an incomplete profile means fewer matches from day one.

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Apply to your first shift early in the week

Gigs post throughout the week and fill on a first-come basis. Applying Monday or Tuesday gives you the best shot at your preferred hours before slots close.

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Set your payout method before your first shift

Choose M-Pesa or Airtel Money in your profile before you start working — this is where your Friday payout goes, so get it right from the start.

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What happens if a shift you applied to fills up

It doesn't affect your account — it just means that business's quota closed before your application went through. New gigs post constantly, so keep checking. These are genuinely practical onboarding steps, not guesswork — they reflect how the weekly shift cycle actually runs.