} ] }
A walkthrough of the Friday payout cycle โ timing, method, and how to confirm it landed.
Weekly minimum
Typical shift rate
Fixed payout day
M-Pesa or Airtel Money
Your shift hours are logged as you work them through the week. Cross KSh 500 total, and on Friday the full amount is sent automatically to whichever you've set as your payout method โ M-Pesa or Airtel Money. No manual withdrawal request needed.
The moment your Friday payout clears, Safaricom or Airtel sends a confirmation SMS straight to your phone โ that message is your proof, and it comes from their own system, not ours.
A fully completed profile โ languages, availability, device โ widens which shifts you're offered. The more complete your details, the more categories you'll qualify for, some at premium night-shift rates.
Rates vary by category and shift time โ night shifts carry a premium.
| Category | Typical shift | Typical rate |
|---|---|---|
| Community manager chat | Flexible | KSh 100/hr |
| Live chat agent | Day shift | KSh 120/hr |
| AI chat trainer | Flexible | KSh 150/hr |
| Night shift support | Night shift | KSh 160/hr |
Your total depends on how many shifts you take and which categories they're in. A week mixing a couple of night shifts with regular day shifts adds up faster than day shifts alone โ your dashboard always shows a running total so you're never guessing.
KSh 500 for the week โ cross it with your shifts and you're paid automatically that Friday.
Every Friday, by end of day, for that week's completed shifts.
No โ payouts go to M-Pesa or Airtel Money only, whichever you've set as your preferred method.
No โ there's no payout fee. You receive everything you've earned above the KSh 500 minimum.
Fewer agents are available at night, so those shifts carry a premium rate to cover the coverage gap.